Privacy Policy

This privacy policy sets out how Zunzun uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Zunzun may change this policy without notice by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

  • Your name
  • Contact information including email address and telephone number.
  • Delivery and billing address
  • Item purchased, value and method of payment.

The information is collected through the completion of online or face to face orders and is used solely for the purpose of fulfilling the order. Details are also collected through enquiries, emails and quotes. Our lawful basis for collecting the information is contractual; your information is required for the fulfilment of the order. We will never store your payment details, whether they be debit or credit card details or Paypal account login information. 

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • Creating, dispatching and if necessary, contacting you regarding your order.
  • Improve my products and services.

We are legally obligated to hold any data relating to orders for a minimum of seven years for HMRC.  Any details about with the processing of your order are used as I have a legitimate interest.

INFORMATION SHARING AND DISCLOSURE

Your information is shared with third parties when necessary for the completion of your order.We engage certain trusted third parties to perform functions and provide services to Zunzun, such as delivery companies, e-commerce platforms and trusted payment processors, but only to the extent necessary to perform these services.

We may collect, use, retain, and share your information if I have a good faith belief that is reasonably necessary to: a) respond to legal process or to government requests; b) enforce agreements, terms and policies; c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or d) protect the rights, property, and safety of customers, or other. 

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